Identifying and achieving cost savings is one of the key challenges our clients are currently dealing with. As simple cost-saving strategies have already been implemented, it is becoming more and more difficult to keep meeting efficiency improvement targets. This project focused on the migration of development and support for a critical risk platform to a low-cost location in order to reduce risk and costs.

Service transition of a critical risk engine platform

  • As part of a new operating model, the client needed to transition development and SL3 support for a critical risk engine platform from Eastern Europe in order to reduce risk and lower costs
  • The platform provides risk positions and regulatory reporting for the client’s global bond and credit default swap trading
  • 'Run the bank' services were also being transitioned to a farshore vendor

GFT’s onshore and nearshore teams led the service transition

  • GFT provided onshore and nearshore teams; the service lead and functional analyst were at the client's site in London and this allowed them to liaise directly with the business to understand future requirements
  • GFT followed our proven transition/knowledge transfer methods, which involved a review of the platform to assess stability and understand the functionality and associated architecture

A successful transition without business disruption and the highest customer satisfaction rating

  • GFT successfully transitioned the service with customer feedback resulting in ultimate customer satisfaction within the risk area during the transition phase
  • GFT initiated a continuous service improvement plan to drive improvements in platform stability and safeguard increased compliance with internal audit and regulatory bodies

To learn how your business can adopt our approach, please get in touch