Banking Disruption Index Report 2023
Insights from around the world: GFT report on customer habits and preferences in the banking sector, including for the first time customers from Poland.
Platform Modernization
Banking
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Key Takeaways
How do global consumers navigate the digital banking revolution?
- Groundbreaking analysis from 12,000 respondents from countries including the UK, USA, Germany, Japan, Italy, and, since 2023, Poland
- The report compares consumer behaviors across different countries based on responses to 10 questions about digital products, experiences, and customer habits
- Country-specific topics, enhancing understanding of local environments and sentiments
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These are only several of the crucial results of this survey, which give us insight into customers preferences and expectations towards digital banking. Please get acquainted with the conclusions included in the study
Marcin Myszkowski
GFT
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