ISG ranks GFT a leader in two quadrants

To help enterprises get started strategically on their GenAI journey, GFT has established its AI and Data (AI.DA) Marketplace. This platform is designed for sharing best practices, use cases, blueprints and accelerators for GenAI. Most of these tools and frameworks are based on Google Cloud and its associated data analytics and machine learning solutions. The emphasis is on taking use cases from development to productionready solutions. GFT has used the AI.DA Marketplace to help financial services customers develop GenAI-powered voice analytics for  fraud detection. It has also harnessed the marketplace to help enterprises sustain their ML models  through an MLOps offering.

GFT is notable for its use of dual LLMs in creating solutions such as virtual assistants for  Enterprises. A decoder LLM is used to identify customer intents, predict query categories and  identify APIs to call for additional information. A trusted encoder LLM is then used to retrieve data from enterprise systems and formulate a response targeted to the customer’s data and circumstances. The dual LLM approach helps to improve the overall accuracy of digital assistants while preserving the security and privacy of customer data.

Learn more about GFT's strengths in Data Analytics and Machine Learning as well as in Implementation and Integration Services in the full Report.