Brits not letting apprehension put them off AI banking

The key findings of the latest banking disruption index
01 September 2023
British embrace AI banking despite apprehension! Dive into insights on our blog. Discover how technology shapes financial habits.
British embrace AI banking despite apprehension! Dive into insights on our blog. Discover how technology shapes financial habits.
Contact-images-Richard-Kalas.png
Richard Kalas
Head of Retail Banking UK
Reading time
min
Share article
Despite customers’ concern about banks using AI, they still want to make the most of opportunities the technology offers the banking sector, the latest GFT Banking Disruption Index discovers.

Are customers comfortable with banks utilising AI?

The AI landscape

An appetite does exist for AI