Retail banking

Remember when banking was a stable business?
That was yesterday.

Today your bank faces disruption from every angle.

Retail banks need to modernise and innovate now

GFT enables the future of banking technology for some of the most prominent brands in the world as well as the newest entrants.

We have helped our clients to deliver products and customer experiences that are targeted, personalised and tailored to specific consumer demographics or interest groups.

As a result of our work, our clients have managed to embrace efficiency and cost-reduction while navigating through Covid, enabling them to move to digital ways of working, including greater automation and process optimization.

Discover our competitive edge

We are often asked to modify a standard ‘off-the-shelf’ deployment and make it fit for a competitive, global business to their markets in a variety of use cases.

Customer experience & user experience (CX/UX)
Cloud services
Mainframe modernisation (mainframe offloading / mainframe optimisation)
Application modernisation (monolith to microservices)
DevOps automation (CI/CD)
API enablement (open banking and open finance)
Data modernisation
Advanced data analytics & automation (Artifical intelligence & Machine learning)

If you need to enable better experiences for your teams and customers, it’s time to consider how you will drive your bank’s technology potential.

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Recognised by leading market analysts

Digital banking leadership

GFT has been positioned as Leaders in the 2022 SPARK Matrix™ for Digital Banking Services by Quadrant Knowledge Solutions

With its comprehensive service offerings and customer experience management, GFT has received strong ratings across the parameters of service excellence and customer impact.

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GFT Retail Banking

GFT is a globally recognized leader in digital banking services, driving new technology experiences for some of the largest retail banks in the world.

Sector experts

Our retail banking team is formed of sector experts, who have delivered:

- Award-winning customer experience platform

- Core-banking system replacements

- Mainframe-to-cloud migration

- Open Banking

- Advanced data analytics

- Monolith-to-microservices

- Application modernisation

Digital precision engineering

GFT has experience and expertise for successfully addressing the complex technology problems at the heart of many global institutions. We apply digital precision engineering and agile delivery methods that have proven positive outcomes and demonstrable benefits.

Accommodating our clients

Our engagements can be planned to accommodate the financial and risk appetite of our clients, as either large, risk mitigated projects or through iterative delivery of smaller cost reductions that finance subsequent activities in a programme of work.

Success stories

DekaBank replatforms with GFT

GFT is modernising DekaBank's Cobol-based host application by re-platforming it onto a modern, cloud-enabled infrastructure and enabling the benefits of modern technologies, environments and architectures.

Be one step ahead

Thought leadership

What, no banks?

Learn how to prepare for a future with ubiquitous banking services – but possibly without banks

Transform into a data-driven bank

Read how open banking and cloud offer a new era of data-driven innovation where banks become more agile and customer-centric

Stay ahead in digital banking

Banking customers today want great user experience. Sustained historic low interest rates are squeezing revenue models of traditional banking products and require more diverse thinking and innovative approaches to explore new products, channels and income streams.

Disruption is rife in fintech as new challengers emerge to compete with traditional retail banks. While many newcomers are testing their business models with heavy investment behind them, traditional banks have struggled to keep pace with product development and releasing new user experiences at pace.

Mindset over matter

Driving value in retail banking today comes down to providing trusted services, value and great user experiences.

The innovation, technology and engineering behind these must be balanced with an understanding of how to navigate governance, regulation and best practice for product release.

The modern retail bank needs to avoid the legacy trap and enable its teams to create and drive value. It needs to deliver new user experiences that continue to wow and delight.

By modernizing their IT estates, platforms, applications and ways of working – Retail Banks give themselves the best chance of staying ahead in an increasingly competitive market.