Operational CRM: we develop solutions that manage the process of interactions with customers and prospects.
Reporting and customer data analysis: we help insurance companies improve their knowledge of customers and business. Integrating data and implementing solutions based on leading products in the market, simultaneously optimise the potential of big data technologies.
Our solutions are designed around a central management system (customer data hub) for customer information:
- Operational commercial master data which can be extended to unique transactional data
- Multi-channel information distribution with centralised rules for data segregation
- Data integration and data governance for integration and control
- Data quality and data stewardship on golden copy with configurable processes
- Data architectures such as the combination of Master Data Management and big data/Hadoop
- Enterprise implementation, with installations of up to 10 million customers and over 20 million contracts