Insurance

Focus on enhancing the experience of customers and building integrated, omnichannel relationships.

Driving insurance innovation

Meet modern demands with round-the-clock self-service and improved operational efficiency. We drive market growth through AI insights, delivering tailored solutions with immediate impact. Trust GFT to lead your digital transformation with innovative expertise in both property & casualty and life & health insurance.

Simplified 24/7 customer service

Meet customer expectations of simplicity, self-service applications, instant feedback and 24/7 attention across all channels.

Streamlined operations for profitability

Streamline operations to enable insurers to raise efficiency and profitability, while also increasing customer satisfaction.

Digital expansion and AI risk

Address new markets with digital direct channels to reach traditionally underserved segments, while external data sources and the use of artificial intelligence technologies enable a more accurate assessment of risks.

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Accelerate your transformation

From strategy to delivery, GFT provides consulting services in business and IT to accelerate the transformation of the insurance industry. Built on a deep understanding of your challenges and needs, our practical approach offers effective solutions that are value-added and operational from the start of the project.

Property and casualty

P&C insurers face significant challenges: they must develop new business domains while building innovative infrastructures to surround themselves by partner ecosystems. Operational efficiency and customer-focus are key to develop value-added products addressing the specific needs of increasingly narrow customer segments.

Life and health

Insurers are experiencing a period of significant instability due to the macro-economic and demographic context. They are rethinking their operational model through risk management optimisation and greater operational efficiency through digitalisation. In parallel, they need to evolve with products and services for the new generations.

GFT: Insurance

Globally recognised

GFT is globally recognised as a leader in insurance technology for delivering with precision.

Working with renowned organisations

Our team of experts, many of whom have run technology practices in insurance, work with the most renowned insurance organisations in the world.

Bespoke, purpose-built solutions

Whether it is underwriting or delivering insurance for business and consumer, GFT has created bespoke, purpose-built solutions in:

- Award-winning customer experience platforms
- Business process optimisation
- Mainframe-to-cloud migration
- Integrated omnichannel relationship management
- Advanced data analytics
- Monolith-to-microservices
- Application modernisation
- Cloud modernisation

Your challenges

Our services

A vibrant, blurred cityscape at night, symbolising the dynamic and personalised nature of modern insurance solutions. — Explore how GFT is enhancing customer experience through personalised insurance services. This image of a blurred, brightly lit cityscape at night represents the innovative and tailored insurance offerings designed to meet individual customer needs in a rapidly evolving market.

Partner

Guidewire partner since 2011

With over 450 customers worldwide, Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

With over 450 customers worldwide, Guidewire is the platform P&C ...

Insights

Our expertise in action

‘Make us better’ - Discover your competitive edge

GFT enables the future of insurance for some of the most prominent brands in the world as well as the newest entrants.

We have helped our clients to deliver products and customer experiences that are targeted, personalised and tailored to specific consumer demographics or interest groups.

As a result of our work, our clients have managed to embrace efficiency and cost-reduction while navigating through Covid, enabling them to move to digital ways of working, including greater automation and process optimisation.