GenAI Intelligent Assistant

Key takeaways
Artificial intelligence is redefining how financial institutions engage with customers. GFT’s GenAI Intelligent Assistant report explores how next-generation AI, powered by Google Cloud’s Vertex AI and Thought Machine’s Vault Core, is driving intelligent, secure, and personalised experiences in banking.
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Understand the GenAI opportunity: See how large language models like PaLM-2 and Gemini are revolutionising intelligent application development.
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See it in action: Explore the architecture behind a real GenAI banking assistant built on Google Cloud and integrated with core banking systems.
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Prioritise security and trust: Learn how to safeguard data, ensure compliance, and mitigate risks when deploying AI in financial environments.
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Deliver human-centric experiences: Discover how AI enables proactive, personalised customer engagement that builds long-term loyalty.
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Build sustainably: Learn the importance of modular LLM design to ensure scalable, testable, and manageable AI systems.
This thought leadership paper outlines a clear path for institutions to adopt AI responsibly—delivering real value while maintaining security, trust, and operational efficiency.



