Unlock the full potential of ServiceNow

With results-focused management, consultative planning, and proven expertise, GFT helps organisations harness the full power of ServiceNow – securely and efficiently.

A global partner with unmatched financial services expertise

GFT is the only ServiceNow partner with 20+ years of experience in the financial services sector, present in 16 countries with its main delivery hub in Brazil. With a worldwide team of top experts, GFT has a one-stop-shop for investment banks, retail banks, insurers and other markets that can harness the full power of ServiceNow.

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Why it matters

Why partner with GFT and ServiceNow?

Because we combine deep business knowledge with technical expertise. Our consultative approach ensures implementations are tailored to each client’s reality, culture, and processes – driving adoption, satisfaction, and measurable results.

What makes the GFT and ServieNow partnership unique?

  • 20+ years of financial services expertise – a track record unmatched by other ServiceNow partners
  • Multidisciplinary teams – specialists in ITSM, ITOM, ITAM, DevOps, Cybersecurity, RPA, and SPM
  • Proven methodology – accelerating deployments while reducing cost and risk

Which use cases does the partnership enable?

  • Cybersecurity & Risk: GRC, SecOps, and compliance frameworks
  • Agility (SPM): scaling agile practices with 3,000+ experts
  • ITSM: ITIL-based service transformation to boost business value
  • DevOps: high-performance, collaborative delivery pipelines
  • Infrastructure (ITOM & ITAM): managing assets and operations globally
  • RPA: end-to-end automation that reduces cost and complexity

What value can clients expect from this partnership?

  • Faster, safer implementations aligned to business needs
  • End-to-end support: from consulting and design to integrations, training, and user adoption
  • Continuous improvement: monitoring, guidance, and optimisation beyond go-live
  • Trusted expertise: delivering transformation for banks, insurers, and enterprises worldwide

Ask our expertMarco Silva e Silva

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Your expert
VP PaaS Americas
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