The GFT Helix is our visualisation of the major IT challenges faced by most organisations in all sectors today. Our vision is that innovation and digital transformation are the roadmap to a successful future and that they are closely entwined. In practice, this DNA-like path is formed by multiple decisions and comprises many strands, moving at different speeds.

Innovation is about disruption, accelerating decisions and deployments. In most organisations, Innovation determines the strategic direction: new business models are created and these pave the way to a prosperous future. New technologies play a crucial role in creating a leaner, smarter organisation. These include artificial intelligence, virtual realities, natural language processing, distributed ledgers, robotic process automation and open interfaces.

A smart organisation uses technology to become customer centric and proactive, mapping customer expectations and experiences to build guided customer journeys. Technology makes this possible and cloud computing makes real-time decision-making a reality.

Transformation happens through the pursuit of operational excellence with incremental and persistent optimisation. Successful transformation is achieved by embracing a “business as usual” culture that is adaptive, nimble and cost-effective. Typical transformation projects include modernisation of platforms, restructuring of data architectures, embedding regulatory and compliance rules or migrating to the cloud to boost efficiency.

Talk to us about the future of your business and how GFT can help you innovate and transform.

Our innovation services

Customer centricity
At the core of every new product design is a user experience – so product design is increasingly defined as a methodology for solving users' problems. Getting a deep understanding of customers needs, their expectations and the journeys they are going through is the starting point and the benchmark when designing digital products and services. Modern frontend architectures and a clearly unique user experience will make the difference to take the lead and stay ahead of competition.

A modular architecture takes the lead in terms of agility and efficiency. Collaboration via Open APIs will link services and platforms to craft the best customer experience at any time, as well as integrating 3rd parties. New business opportunities may emerge by rebundling existing and new services, creating new ecosystems and business value to customers.

Robotic process automation (RPA) and intelligent process automation (IPA) automate many business processes, eliminate repetitive tasks and boost business efficiency. Over time, multiple robots can become a virtual workforce that frees humans to do more value-added work, e.g. taking care of the critical cases. Consequently, customer satisfaction increases dramatically whilst process costs are shrinking.

Game changers
AI technologies will transform many industries, particularly those that are data intensive. The potential to harness customer data and turn it into new, compelling services is huge. Distributed ledger technologies - such as blockchain - are already gaining acceptance as a secure way to transact across boundaries and along the value chain.

The GFT Helix – 2019

The GFT Helix – 2019

Our transformation services

Platform engineering
Agile transformation is all about delivering quality software in short, fast increments as part of a continuous delivery cycle. By using microservices an organisation can implement new business capabilities more quickly while evolving its technology stack. But successful platform engineering is about much more than software – it’s about people and achieving the right service culture.

Data Engineering
Data is crucial in many industries. All organisations must ingest, store, manage and distribute a growing volume of complex data. Good data engineering is essential to align the data strategy with the business strategy. But good data governance is also essential to ensure data quality, lineage and ongoing regulatory compliance.

Regulatory, risk & compliance services
In many sectors, the proliferation of regulation increases the cost of doing business and can be a barrier to success. Many organisations need to collate, manage and analyse a growing number of complex data sets. Data visualisation offers a smart, strategic approach to regulatory compliance:  data sets can be visualised, mapped and shared automatically to streamline and automate compliance.

Cloud engineering
Cloud makes computing more accessible and democratic. By moving processing to the cloud, organisations can reduce costs and become more efficient. But cloud also enables organisations to do new things, for example to implement agile development and real time technology. A cloud migration is about more than doing things differently – it’s about reimagining the business to become more customer-centric and relevant.