A legacy challenge
One of the top banks in Mexico, this global giant faced a digitalisation challenge. The technology that delivered success was outmoded, difficult to adapt and costly to maintain. Faced with rising costs and a lack of business agility, the bank needed a technology renewal that would enable it to seize the opportunities of open banking and reduce costs.
The most urgent requirement was for an integrated digital platform to support omnichannel banking with a great, consistent, user experience across all channels. This must also support the bank’s global strategy of creating common application program interfaces (APIs) for external consumption and to support internal operations.
With its wealth of banking expertise and a successful track record in digital transformation, GFT was invited to design, build and implement a strategic solution.