Welcome to GFT’s Digital Innovation Lab

The Digital Innovation Lab enables the design, development and launch of winning solutions that improve the customer experience and maximize innovation during the transformation journey. This process is beyond the reach of other consulting or service firms, which do not have GFT’s knowledge, technology, platforms, ecosystem connections, innovative culture, or credentials.

The Lab is a proving ground for tomorrow’s digital environments. Using new devices and cutting-edge technologies, we design, engineer, and test innovative solutions for the financial and industrial sectors. The application ecosystem that is generated at the core lab is shared and scaled around the world through the GFT Digital Lab network’s private distribution channel.


Discover our Lab in an immersive 360° tour
Starting with ideas, anchoring these within experiences and finally delivering these experiences as something tangible based on the latest market technology, covering a wide variety of gadgets and including third party solutions.”
Menno van Rijn Head of Digital Innovation Lab
Menno van Rijn

Be innovative

Because the progress of technology is exponential and so is the future!

Transform yourself

Because having a culture of innovation is key in long-term success!

Be ahead

Because business models are constantly changing as a result!

The GFT Digital Innovation Lab

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Methodology: design stages


Team & Lab partners

Having a multidisciplinary team with a wide range of skills and expertise in different fields allows GFT to deliver high-value services and solutions to our clients.


Having a multidisciplinary team with a wide range of skills and expertise in different fields allows GFT to deliver high-value services and solutions to our clients.


GFT’s creative use of technologies, tools and devices enables the company to make innovation tangible and create virtual spaces in which new software can be securely run and tested.


Enables GFT to show and co-create proofs of concept implemented in the lab spaces as well as placing our clients in their customers’ environment.


GFT Digital Innovation Lab

Transparency is a key pillar of open innovation

The touchscreen outside our Lab enables visitors to digitally open the doors of GFT to explore what the group is doing with regards to innovation.


GFT Digital Innovation Lab

The importance of having consistent experiences across channels

The Retail space recreates today’s shopping environment, where digital and physical channels are becoming increasingly closer. As excellent customer experience is a critical factor in customer loyalty, GFT supports banks in the adoption of the latest trends in payments and customer service.


GFT Digital Innovation Lab

Branches are rapidly evolving

In the Branch space, customer interactions are fuelled by an environment that is digitally alive. By leveraging interactive, mobile and IoT technologies, the branch evolves from a purely transactional space to a personalised consultancy zone, adapted to new times.


GFT Digital Innovation Lab

Internet of Everything

As technology permeates our home, it opens new opportunities for offering financial services in a more timely and personalised way, as well as educating young customers on financial concepts. The Home space is fitted with digitally-enabled objects, react tables, voice recognition appliances and other futuristic devices that will soon reach our homes.


GFT Digital Innovation Lab

Innovation events

The Events area offers an open space for innovation sharing. Equipped with the latest video conferencing technologies, what is taking place at the Lab can be share in real time around the world!


GFT Digital Innovation Lab

The way we innovate, the way we work

The Co-creation area is the perfect environment for collaborative working fostering innovation.

How are we doing all this?
How are we making innovation tangible?

Come and visit one of our Labs.