The financial landscape is shifting fast. Credit unions are being called to evolve, facing mounting pressure from changing member expectations, emerging technologies, and new market entrants. But transformation isn't just about adopting the latest tech; it’s about rethinking the member experience, modernizing legacy operations, and staying true to community-first values.
In this series, Mauricio Deutsch SVP Banking & Capital Markets for GFT Canada sits down with industry leader, Carrie Forbes, CEO and founder of Rockstar Advisory,to explore the real challenges and opportunities ahead. From strategic shifts to digital innovation, we unpack what’s changing, what’s coming, and what credit union leaders need to do now to stay relevant—and resilient.
