An AI Claims Assistant for Smarter First Notice of Loss

Accelerate claims intake, automate validation, capture structured data, and improve claims decisions with a scalable AI solution.

Book an AI FNOL Proof of Concept

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Every claim begins with the First Notice of Loss (FNOL), making it one of the most important interactions in the claims journey.

GFT's AI Claims Assistant is designed to propel claims intake forward through agentic AI, intelligent guidance, and real-time validation. The solution guides policyholders through the FNOL process, captures structured claim information and supporting evidence, and supports faster, more informed claims decisions while integrating seamlessly with your existing claims ecosystem. Experience its capabilities through a focused Proof of Concept designed to validate business value, demonstrate integration feasibility, and establish a scalable foundation for broader AI adoption across the claims lifecycle.

Transform Claims from the First Interaction

Designed for Property & Casualty insurers, it helps organizations enhance customer interactions while reducing manual effort and improving downstream claims processing.

Key Capabilities

AI-guided claims intake and intelligent policyholder guidance
Intelligent capture of claim details, photos, and supporting documents
AI-powered validation of claim details, supporting evidence, severity indicators, and claim completeness
Generation of structured FNOL outputs to support downstream claims processing
Seamless integration with claims platforms (such as Guidewire, Duck Creek, and legacy claims platforms) through platform-agnostic architecture
Enterprise-ready architecture designed for secure, scalable and governed AI deployment

A focused Proof of Concept enables insurers to evaluate the solution's business value, integration approach, and potential for broader AI adoption across the claims lifecycle.

Common FNOL Challenges and How We Address Them

Manual and inconsistent FNOL experiences

Customers often struggle to provide complete and accurate claim information, resulting in follow-up calls, delays and unnecessary rework.
GFT's AI Claims Assistant provides intelligent guidance throughout the FNOL experience, helping policyholders submit complete, structured claim information and supporting evidence from the first interaction.

Slow claims processing and operational inefficiencies

Manual validation and routing of claims submission increase processing times and operational costs.
GFT's AI Claims Assistant’s real-time validation helps identify missing information, assess claim completeness, and improve data quality at the point of intake, enabling faster and more efficient claims processing.

Difficulty demonstrating AI business value

Many insurers are interested in leveraging AI but want to validate its business impact before making larger investments.
GFT offers a focused AI Proof of Concept that enables insurers to evaluate business value, integration feasibility, and opportunities for broader AI adoption.