27 Oct 2025

From Design Thinking to Design Prompting: The evolution augmented by AI

The future of design is not to choose between human or machine, but to learn to co-create with AI as a teammate.
gft-contact-Luciano-Wehrli.png
Luciano Wehrli
Global Head of Design Studio
blogAbstractMinutes
blogAbstractTimeReading
gft-image-mood-19.jpg
Cross Industry
Digital Transformation
Innovation
contact
share
At GFT Design Studio we firmly believe that design thinking remains the essential framework for solving complex people-centered problems. It has allowed us to accompany companies in sectors such as banking, energy, health and retail in processes of innovation, co-creation and digital transformation.

But in 2025, design is no longer limited to human creative thinking. The emergence of generative artificial intelligence and language modeling has opened a new chapter. At GFT, we call it design prompting: a natural evolution that integrates AI at every stage of the process, expanding creativity, speeding up times and multiplying the possibilities for innovation.

The emergence of generative artificial intelligence and language models (LLMs) does not replace design thinking: it transforms and enhances it. A new complementary discipline has emerged: design prompting, which takes the logic of design thinking to a new dimension of speed, scope and creativity.

From post-it to prompt

Design thinking accustomed us to work with post-its, collaborative dynamics and tangible prototypes. These are still valid and necessary: they represent the human, collaborative and empathetic side of design.

What changes now is that the prompt becomes a new "digital post-it": a precise instruction to the AI that allows to generate ideas, synthesize insights or create prototypes in seconds. The richness of design thinking expands when we add AI as another participant in the process.

  • Before: hours of interviews and analysis to detect patterns.
  • Now: prompts that allow us to process thousands of data, create synthetic users and experts within AI models, conduct research, explore needs, markets, multiple scenarios and offer preliminary insights that teams validate and enrich with human judgment.

In this way, the best of design thinking is powered by AI, and our teams can offer clients:

  • More speed in user data synthesis.
  • More diversity in idea generation.
  • More precision in the construction of prototypes.
gft-image-blog-design-b2.png

What do we call Design Prompting?

Design prompting is the natural evolution of design thinking in a context where artificial intelligence becomes an active co-designer within the creative process. It does not replace the basics of design thinking, but rather amplifies and empowers them, taking each stage to a new scale of speed, scope and diversity.

A design prompting process combines three key dimensions that we at GFT Design Studio integrate organically:

  1. The essence of design thinking.
    We continue to work with what has always made design strong: empathy with users, clear definition of challenges, collaborative ideation, tangible prototyping and testing with real people. These principles are not going away; they are the human anchor that ensures that solutions remain relevant, desirable and people-centered.
  2. The multiplying power of AI
    Prompts become new design tools: structured instructions that enable AI models to accelerate every stage. From synthesizing large volumes of data in minutes to generating dozens of creative alternatives in seconds, AI opens up previously unimagined possibilities. Thanks to it, design can explore more widely, test faster, and connect with much more diverse sources of knowledge.
  3. Human judgment
    AI generates, but it is the designer who decides. Curation, ethics, strategic vision and cultural sensitivity remain a uniquely human value. At GFT, our teams validate and enrich what AI proposes, ensuring that solutions are not only feasible and efficient, but also inclusive, sustainable and aligned with business objectives.

Together, these three dimensions make design prompting a hybrid model, where human creative force and the analytical power of AI work in harmony to solve business problems with more impact and relevance than ever before.

How we are executing Design Thinking + AI

User research

  • Design Thinking: in-depth interviews, shadowing, manual insights analysis, archetype building.
  • Powered by AI:
    • Prompts that synthesize massive customer reviews to extract patterns of satisfaction and frustration.
    • Automatic sentiment analysis on data from social networks, chats or open surveys.
    • Generation of proto-personas from existing data, ready to be validated with real users.
    • Initial empathy maps created with AI as a starting point for workshops.
    • Identification of key questions to deepen qualitative interviews.

Ideation

  • Design Thinking: collaborative workshops, visual brainstorming, co-creation with stakeholders.
  • Powered by AI:
    • Divergent Prompts that generate dozens of solutions inspired by external disciplines (art, biology, neuroscience).
    • Convergent Prompts that filter ideas according to feasibility, cost or expected impact.
    • Creation of disruptive analogies: "how would Tesla, Netflix or a hospital solve this problem?"
    • Simulation of ideas viewed from different user archetypes ("how would a 25 year old perceive this vs. a 70 year old senior?").
    • Ranking of ideas by business or sustainability criteria.
gft-image-blog-design-a2.png

Prototyping

  • Design Thinking: wireframes in Figma, physical or digital prototypes, proof of concept.
  • Powered by AI:
    • Instant generation of complete interfaces and journeys from detailed prompts.
    • Automatic creation of design variants (colors, fonts, structures) to accelerate iteration.
    • Prototyping of conversation flows for chatbots and virtual assistants.
    • Generation of realistic test content (text, images, synthetic data) for prototypes.
    • Export prototypes directly into functional code to reduce hand-off to development.

Testing

  • Design Thinking: face-to-face sessions with users, qualitative feedback, manual iterations.
  • Powered by AI:
    • Predictive simulations of experience based on synthetic user profiles.
    • Rapid testing with "what if" scenarios (e.g., regulatory changes, price increases, limited accessibility).
    • Generation of intelligent questionnaires that adapt in real time based on user responses.
    • Automatic detection of patterns in open feedback to identify priority improvements.
    • Creation of digital user twins that allow to test complete journeys before testing with real people.
gft-image-mood-06.jpg

New designer skills in the age of prompting

The fundamentals of design thinking are still essential: empathy, collaboration, visualization and experimentation. But now we are adding new competencies that we promote and strengthen in our GFT Design Studio:

  • Prompt design: ability to design effective instructions to guide AI.
  • AI orchestration: knowing how to combine different models and tools for each phase of the process.
  • Enhanced critical thinking: discerning when to trust AI, when to challenge it, and how to validate results.
  • Ethics and accountability: ensuring that AI outputs respect principles of inclusion, fairness and privacy.
  • Augmented storytelling: using AI to generate narratives and visualizations faster, without losing the human essence.

And what opportunities arise for our customers?

Adopting design prompting means:

  • Increased speed of innovation: cycles of weeks instead of months.
  • Expanded exploration: solutions inspired by infinite knowledge sources.
  • Team empowerment: non-UX experts can more easily co-create with AI support.
  • Competitive relevance: companies that combine design thinking and AI will be more agile and precise in their innovation processes.

Sectorial cases we have addressed with Design Prompting

  • Energy: design of consumption management experiences in homes, simulating different user profiles and regulatory scenarios.
  • Health: patient journeys enriched with medical literature analysis and patient testimonials synthesized by AI.
  • Banking: prototypes of hyper-personalized financial apps based on spending behavior and risk profiles.
  • Retail: simulation of omnichannel experiences that cross physical, digital and phygital stores.

Conclusion: The future is collaborative and agentic.

Design thinking is not disappearing; on the contrary, it is being revalued as an essential human framework to guide design. What has changed is that we now have a powerful partner: artificial intelligence.

Design prompting is, in essence, design thinking augmented by AI. It allows us to maintain empathy, strategic vision and human judgment, while expanding creativity, speed and scale.

The future of design is not choosing between human or machine, but learning to co-create with AI as a teammate.

And in that future, the key question will no longer be just what can we design, but what can we ask to unlock new solutions?

Got questions? We’re happy to help.Luciano Wehrli

gft-contact-Luciano-Wehrli.png
Your contact
Global Head of Design Studio
message
dataProtectionDeclaration