This programme successfully resulted not only in significant operational efficiency (with output increased by 35% and development costs reduced by 50%), but has also enabled the bank to create a much-needed competitive advantage, by unlocking innovation, empowering its people and ensuring that the company is able to adapt quickly to ever-changing market trends and challenges.
The project delivers a single strategic global platform, capable of handling the day-to-day tasks of 1,000+ users. Headed up by a 200-strong dbPalace team comprising both GFT and Deutsche Bank specialists, spread across eight locations worldwide, the innovative project sought to improve both the experience and performance of Product Controllers and Finance Directors by way of; reduced errors, reduced duplication of effort and reduced task completion times.
Chris Bezuidenhout, CIO for Markets Finance at Deutsche Bank commented: “dbPalace is an example of a programme where the needs and requirements of Finance are understood and acted upon by a passionate and committed IT team, with the users at the heart of every decision. It has been excellent working with GFT on this project. They understand my business requirements and were very focused on helping to deliver solutions we can really use.”
Rather than view dbPalace as a single project with an end date, the team instead manage it as a ‘branded product’. As such, the team continues to enhance and improve dbPalace’s features and functionality over time, based on user feedback, emerging technology and changing end customer and business demands.
Alpesh Tailor, Executive Director at GFT (Global Account Manager for Deutsche Bank, Capital Markets) commented: “The collaboration amongst the whole dbPalace team has made the project a truly effective partnership. There is no distinction or walls between locations, or internal versus external members; exactly how a team should work collaboratively and deliver a common goal. This success has defined the ‘gold standard’ for other strategic IT programmes within the bank."
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