Digital Innovation Lab

• The Lab expands its portfolio of applied AI experiences, encompassing intelligent banking services, extended reality solutions for Retail and specialized training, advanced inventory management, and visual inspection for industrial environments. We evolved the Smart Shopping Assistant with personalized virtual assistance in clothing stores and enhanced the photofloor with generative AI. We integrated hyper-realistic avatar creation for live streaming services
• We pushed the boundaries of wearable technology experimentation, incorporating the AI Pin, an advanced iteration of the Neurosity crown, and new applications for Ray-Ban Meta smart glasses.
• We celebrate a decade of innovation. Since 2014, our Lab has been the epicenter of tangible innovation at GFT, developing prototypes and experiences that bring cutting-edge technology applications to life in real business scenarios. This approach enables us to evaluate their efficiency and understand their technological and cultural implications.

•  The Lab incorporates new AI experiences such as the "ChatGFT" language model, the personalized AI assistant in the retail area and the holographic assistant generated by GenerativeAI, among others. We also integrated the Digital Asset Retail Toolkit (DART), which utilises blockchain technology in the retail sector.
• We experimented with cutting-edge gadgets like Ray-Ban's SmartGlasses, Meta Quest 3, and Neurosity's crown.
• We are expanding our spaces! We are revamping the retail space to include a Consumer & Goods area.

• The Lab incorporates new devices, including a 3D hologram projector, and other experiences around the GFT metaverse.
• At the Industry area, we have implemented a high-tech refrigerator and set up a fully functional AI Visual Inspection space for customer projects.
• We have set up a collaboration space with Tickendy, a promising start-up offering a solution to digitise purchase receipts using NFC or photography.

• The Lab is extended to accomodate a larger industry area with new gadgets such as wearables, new sensors, or a robotic arm
• New cryptocurrencies, visual inspection and indoor tracking demos

• In Covid times, the Lab continues to operate through digital sessions
• New industry area showcasing a connected car, a model factory and DLT-based solutions

• New IoT, AI & cloud-based experiences
• Integrated end-to-end retail omnichannel platform 
• Winner of best testbed solution at IoT World Congress 2019

• The Lab is recognized by CB Insights as one of the top 30 innovation labs in banking
• Addition of Insurance Lab in Canada following GFT’s acquisition of V-NEO

• Digitalization of all Lab spaces. New retail showcasing area fitted with interactive touchpoints

• Refurbishment of the Lab, new auditorium and co-creation areas
• Lab network reaches Brazil
• Insurance and private banking experiences added

• Extension of the Lab to include two showcasing areas: home and bank branch
• Establishment of a Lab network reaching Germany and the UK

Launch of Digital Innovation Lab in Barcelona

• Lab conceptualization