The end of transformation?
Key takeaways
Where should banks begin... and end?
The transformation journey
As the market sees an uptick in new entrants, expansion of product lines, and more personalised consumer offerings, it’s clear that to keep up, banks must continue to innovate.
Don’t be fooled by appearances
Many CxO’s believe that their bank’s digital transformation journey has reached its destination. Perhaps, just a few changes to the customer experience (CX) and some modern fintech solutions create the belief that digital transformation is done. Unfortunately this perceived completion is far from reality.
Composability is the way forward
Even the simplest banking service involves a complex orchestration of systems. Instead of locking these functions together for dedicated applications and workflows, composable banking separates the functions, so they can be combined and recombined in new ways to deliver new services and customer experiences.
