This paper outlines the fundamental building blocks that we know to be key to the successful delivery of change initiatives of any scale. Some come from more traditional project and programme management methodologies and focus on the hard and practical elements of programme delivery, while others focus on the softer issues, emphasising the importance of the people involved and the programme’s overall benefits – areas that, surprisingly, are often neglected.
What are the key building blocks of strategic change?
The key building blocks that are required for the successful delivery of change programmes fall into four categories: what, why, who and how. Elements of each can be found throughout all phases of the delivery process and for a change programme to succeed, they must all be considered.