• Revolutionizing personal banking

Revolutionizing personal banking

GFT and Mox deliver a cutting-edge mobile bank in 18 months

Celent Model Bank Award for Retail Digital Banking
Mox is an app-based bank that makes managing money simpler and intuitive, by empowering customers with financial knowledge and providing a “one-stop shop” for all their banking services and lifestyle rewards.
This includes goal-oriented spending, shopping calculators and numberless bank cards.
Mox is an app-based bank that makes managing money simpler and intuitive, by empowering customers with financial knowledge and providing a ‘one-stop shop’ for all their banking services and lifestyle rewards. This includes goal-oriented spending, shopping calculators and numberless bank cards.
Mox is an app-based bank that makes managing money simpler and intuitive, by empowering customers with financial knowledge and providing a ‘one-stop shop’ for all their banking services and lifestyle rewards. This includes goal-oriented spending, shopping calculators and numberless bank cards.

Congratulations

Customer experience

Security

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Client
Mox Bank Limited
Mox Bank Limited is a virtual bank in Hong Kong backed by Standard Chartered, in partnership with HKT, PCCW and Trip.com. Mox harnesses the combined power of a well-trusted international banking group, the city’s telecom and lifestyle leader as well as Asia’s largest online travel agency. It offers a suite of retail banking services as well as lifestyle benefits.

Mox in numbers

160,000

customers

joined the bank in its first year

7

seconds

is the average time required to give a first decision on credit applications

6

million

uses of the Mox Card in a 12-month period, amounting to HKD 2 billion spent

Challenge

Challenge

The global banking sector is shifting.
New digital brands are entering the market with vigor and providing customers with more choice, flexibility and greater levels of self-service than branch-dependent traditional names.

David Walker
Chief Data, Security and Innovation Office
Mox Bank
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Engagement

Engagement

The vision was to empower Hong Kong customers to grow and unlock more possibilities by providing a truly digital and personalized banking experience.

Barbaros Uygun
CEO
Mox Bank
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Benefit

Benefit

Setting a new standard in customer experience

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  • Success story

    Revolutionizing personal banking

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Your expert | Banking & Cloud
Alpesh Tailor
Group Head of Banking Solutions and Cloud
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